Auronix Payment Solutions Private Limited

1. Our Privacy Commitment

At Auronix Payment Solutions Private Limited, maintaining user trust and safeguarding personal information are essential to our operations. We treat data protection as a core responsibility and are committed to preserving the confidentiality, accuracy, and security of all user information.

Our systems, applications, and website are designed with strong security controls to protect user data and transaction records. We continuously review and upgrade our privacy practices to address emerging risks and align with applicable data protection standards.

2. Data Usage and Protection

We respect your privacy and do not engage in the sale, rental, or commercial distribution of your personal data or transaction history. Your information is used solely for providing, maintaining, and enhancing our services.

3. Registration Information and Its Use

When you register or use our platform, we may collect certain details such as identification data, device-related information (including device identifiers), and transaction-specific location details.

This information is:

Stored securely
Used primarily for authentication, fraud prevention, and service improvement
Treated as strictly confidential

We may analyze user data to understand usage behavior and enhance platform performance and user experience.

In limited circumstances, basic contact details (such as name and mobile number) may be shared with authorized communication partners for sending service-related notifications. These partners are contractually bound to maintain confidentiality and are not permitted to send unsolicited communications.

4. Technical Data Collection

When you access our website (including www.aronixs.com
) or platform interfaces, we may automatically gather technical information such as:

Browser type
IP address
Pages visited
Duration of usage

This data is used to improve system functionality, troubleshoot issues, and enhance overall usability.

5. Use of Third-Party Analytics

We may engage trusted third-party service providers to analyze user activity and evaluate platform performance. These providers may use cookies or similar technologies to assist in analytics.

However:

No personally identifiable information is shared with such providers
They are not authorized to collect personal data on our behalf
They must comply with our data protection standards
6. Disclosure for Legal Compliance

We may access, use, or disclose user information if required:

To comply with applicable laws or legal processes
To protect our legal rights or interests
To investigate potential violations or fraud

Such actions are taken only when deemed necessary and appropriate.

7. Data Ownership and Retention

You retain control over your personal data and may request account deletion at any time.

Upon receiving such a request:

Your data will be removed from active systems
Account access will be terminated

However:

Aggregated and anonymized data may be retained for analytical purposes
Backup copies may remain temporarily for disaster recovery and operational continuity
8. Cookies and Tracking Technologies

We use cookies and similar tools to:

Enhance user experience
Store user preferences
Analyze platform usage

These are small files stored on your device to improve functionality and service delivery.

9. Email and Communication Policy

We send promotional or informational messages only to users who have opted in. Users may opt out of such communications at any time.

Certain essential service-related messages may still be sent, as they are necessary for account management and service delivery.

10. Data Security Measures

We employ multiple layers of security to protect user data, including:

Encryption technologies
Secure authentication mechanisms
Network firewalls and monitoring systems

Our servers are hosted in secure environments with restricted access controls and continuous monitoring.

Sensitive data is stored in encrypted formats, and backups are also secured using advanced encryption protocols.

11. User Access and Responsibility

Access to your account is restricted to you through your login credentials. You are responsible for maintaining the confidentiality of your credentials and for all activities conducted under your account.

12. Contact Information

For any questions, concerns, or feedback regarding this policy, please contact:

Email: info@aronixs.com

TERMS & CONDITIONS
13. Service Disclaimer

All services provided by Auronix Payment Solutions Private Limited are offered on an “as available” and “as is” basis, without warranties of any kind, whether express or implied, including fitness for a particular purpose or merchantability.

We do not guarantee uninterrupted, error-free, or secure operation of our platform, nor do we assure that defects will always be corrected.

14. Intellectual Property Rights

All materials, content, trademarks, and intellectual property displayed on the platform are owned by or licensed to Auronix Payment Solutions Private Limited.

Unauthorized use, reproduction, or distribution is strictly prohibited. All rights not expressly granted are reserved.

15. Acceptance of Terms

By accessing or using our platform, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you should discontinue use of the services.

16. Platform Overview

Auronix Payment Solutions Private Limited operates a web- and app-based platform that facilitates digital payment transactions.

User access is subject to acceptance of these Terms, and the Company reserves the right to approve or reject user registrations at its discretion.

17. Services Offered

The platform enables users to initiate and complete payment transactions using valid and authorized payment instruments. Successful transactions are recorded and reflected within the system.

18. User Restrictions

Users agree not to:

Copy, modify, distribute, or reverse engineer platform content or software
Use platform materials without proper authorization
Engage in unauthorized reproduction or misuse of content

Limited use may be allowed with prior written consent and proper attribution.

19. User Conduct

Users must use the platform responsibly and lawfully. Prohibited actions include:

Sharing unlawful, harmful, or offensive content
Violating intellectual property rights
Uploading malicious software
Engaging in fraud or deceptive practices
Violating applicable laws or platform rules

The Company reserves the right to suspend or terminate access in case of misuse.

20. User Representations

Users confirm that any content they provide:

Is owned by them or properly authorized
Does not violate third-party rights
Is not subject to any ongoing legal dispute
21. Accuracy Disclaimer

While we strive to provide accurate services, we do not guarantee that all outputs will meet user expectations. Variations may occur due to operational limitations.

Users may be notified of any required changes and have the option to accept or reject them within a specified timeframe.

22. Third-Party Links

Our platform may contain links to external websites. These links are provided for convenience, and we do not control or endorse their content or practices.

23. Limitation of Liability

Auronix Payment Solutions Private Limited shall not be liable for:

Service interruptions or delays
Unauthorized access to data
Loss of data, profits, or usage
Any indirect or consequential damages

Use of the platform is at the user’s own risk.

24. Indemnification

Users agree to indemnify and protect Auronix Payment Solutions Private Limited against any claims, damages, or liabilities arising from misuse of the platform or violation of these Terms.

25. Refund & Cancellation Policy
Refund or cancellation requests must be submitted within 72 hours
Approved refunds will be processed within 5–7 business days to the original payment method

For unauthorized transactions, users should report the issue to their bank within 30 days.

26. Governing Terms

In case of any conflict between general Terms, Privacy Policy, or service-specific conditions, the terms applicable to the specific service shall take precedence.